MORE ABOUT OUR SPEAKERS
Paul Wilkinson, Director, Gaming Works
Paul has been actively involved in ITSM for more than 35 years in the roles of managing consultant, Service development manager and as ITIL developer. Paul was co-author of the ITIL publication “Planning to Implement IT Service Management”, was a member of the ITIL advisory group for ITIL Version 3 and member of the architects team for the ITIL Practitioner.
Paul is also co-director and owner of GamingWorks, the company that developed the internationally renowned ‘Apollo 13 – an ITSM case experience’ ITSM simulation game as well as the most recent ‘Phoenix Project’ DevOps simulation and ‘MarsLander’ which can be used to support ITIL4® courseware.
He was also co-author and developer of the ‘ABC of ICT’ (The Attitude, Behavior and Culture of ICT) publications, having conducted ABC workshops and simulation workshops with delegates representing more than 5000 organizations world-wide.
Internationally recognized expert in project management, ..
.. specializing in developing sustainable project excellence culture in organizations. As an independent strategic advisor, Grzegorz supports managers in building strategies and environments for successful projects, effective changes and continuous improvement of management methods. He brings his experience and passion to global corporations and local market leaders in such sectors as IT, telecommunication, BPO, R&D, banking, finance, mining, energy and industrial enterprises.
One of the founding members of PMI Poland Chapter and co-founder of its Wroclaw Branch. One of the authors of the recently published PMI Risk Management Standard for Portfolios, Programs and Projects. SME Reviewer of several other PMI standards. Leading Editor of the IPMA Project Excellence Baseline global standard. Lecturer at a number of MBA and EMBA programs. Speaker at several national and international project management conferences, seminars and workshops.
Susanne Madsen is an internationally recognized project leadership coach, trainer and consultant. She is the author of The Power of Project Leadership (Now in 2nd edition) and The Project Management Coaching Workbook.
Prior to setting up her own business, she worked for 17 years in the corporate sector leading large change programmes of up to $30 million for organisations such as Standard Bank, Citigroup and JPMorgan Chase. She is a fully qualified Corporate and Executive coach, an NLP Practitioner, DISC accredited and a regular contributor to the Association for Project Management (APM).
Susanne specialises in helping managers improve their leadership skills so that they can gain control of their projects and fast-track their career. She does this through a combination of training, coaching, mentoring and consulting.
Internationally recognized expert in project management, ..
Anders Eklund has a long career as a project manager, program manager and, since 1996 as a consultant, managing projects and developing all aspects of project-based organizations. Anders is an experienced consultant within program and portfolio management with a focus on helping organizations develop their ability to deliver faster, scaling lean/agile concepts to the portfolio and program level.
He has trained more than 2,000 project managers as well as executives acting in the project sponsor role or as steering committee members. Anders has experience from a diverse field of businesses, such as IT, medtech, pharma, automotive, aerospace and telecom
Lead Editor of the ITIL 4 module High Velocity IT
Mark Smalley, thinks, writes and speaks extensively about IT ‘paradigms’ – in other words our changing perspectives on IT. His current interests are the digital enterprise, IT operating models, value of IT, business-IT relationships, co-creation of value, multidisciplinary collaboration, working with complexity, and as the overarching theme, management of information systems in general. Mark is Delivery Partner for GamingWorks’ business simulations MarsLander (ITIL 4) and The Phoenix Project (DevOps). He is Global Ambassador at the DevOps Agile Skills Association (DASA). He is a contributor to bodies of knowledge such as ASL, BiSL, BRM, COBIT, IT4IT, ITIL, and VeriSM. One of Mark’s recent roles was Lead Editor of the ITIL 4 module High Velocity IT.
ANDREJA KRIŽNIČ Is working as project management trainer and consultant since 1999.
As consultant she is involved in design and implementation of professionalization programs for project management, project portfolio management, and multi-project controlling. Personnel and organizational development in project-oriented organizations and project management coaching in different industry sectors like plant engineering, automotive, finance, structural and civil engineering, IT, media, public administration, petrochemicals and insurance. She is Product manager responsible for PMI® credential examination preparation at PMCC Consulting GmbH and is also preparing candidates for PMP® and CAPM® certification. She is also a member of PMI® and PMI® Chapter Slovenia since 2012 working as a volunteer on different activities and projects.
Mag. PETER MIHELJ has been involved in sales, project management and management for over 15 years.
During his professional career, he has served as General Manager, COO, Director of Strategic Operations, PMO Manager, coordinated major strategic projects, managed project portfolio and project programs, client trustee, HR manager, and mentor to colleagues working in sales and project management . He has experience in sales and project management in the fields of e-banking, health IT, e-games, e-lottery, e-insurance, CRM and B2B marketing, knowledge sharing, user training, IT security, software development, standards and regulations (ISO, UNPIS) and Agile Management. He is an active member of PMI Slovenia and in the period 2016 – 2018, he was board member responsible for the professional development and youth development initiative Poganjki projektov.
Ingo Averdunk is a Distinguished Engineer and member of the IBM Cloud Garage and Solution Engineering office for IBM Cloud.
As part of the worldwide GSE team, he is responsible for Architecture and Solutions for Cloud Service Management and Site Reliability Engineering. Mr. Averdunk develops transformation initiatives and architectures, consults with IBM’s strategic customers and performs RedTeam reviews and Design Thinking Sessions globally. Ingo Averdunk is a member of the IBM Academy of Technology, and the IBM D/A/CH Technical Leadership Team. Recently, he co-authored “The Cloud Adoption Playbook” (Wiley, 2018), documenting proven strategies for transforming an organization with the Cloud.
Mr. Averdunk joined IBM in 1997 as a Senior Consultant for Enterprise Systems Management. He held various positions throughout his career with IBM, including the Software Group Services lead architect for Service Management globally. He has more than twenty-five years of experience in enterprise systems and service management.
Ingo Averdunk holds a masters degree in Computer Science and Theoretical Medicine at the Technical University of Munich (Germany) and is an ITIL Certified Service Manager. He was awarded the title Distinguished Chief/Lead IT Architect by The Open Group.
On a personal side, Ingo Averdunk is married to his wife Kathleen and a proud father of three sons. His main hobby is Karate, which he practices for more than 35 years. He is the holder of the 4.Dan in Shotokan, and is a certified examiner. Ingo has the trainer license (A-Trainer Leistungssport) from the Deutscher Olympischer Sportbund (DOSB). His other hobbies are photography, traveling and hiking.
Maja Ferle is a
project manager and agile practitioner with 30+ years of experience in delivering complex projects in international environments. She believes that the benefits of delivering in agile iterations are to allow users to interact with partial results of the product early, providing valuable feedback that can be incorporated into the final product, ensuring that the users get what they really want. In addition to agile implementation she conducts trainings and provides mentorships to aspiring agile practitioners and speaks about agile topics at conferences and events. She holds several professional certifications, including Project Management Professional (PMP), PMI Agile Practitioner (PMI-ACP), Certified Scrum Professional – Scrum Master (CSP-SM) and Scaled Agile Framework (SAFe) Practitioner. She is also an active member of PMI® Slovenia Chapter.
MSc, PMP, CISA, ITIL, Professional Scrum Master&Product Owner, Certified Scrum Trainer, Mentor, LIMC.
He has 30 years’ experience in Information Technology and Telecommunication. He has managerial experience in Project Management, Program Management, Portfolio Management, Business Analysis, Agile, Marketing and Business Development departments. He worked in governmental and private sector projects as a manager and consultant with concentrating on roject/program/portfolio management, team management, resource management, vendor management. Mr. Erozan is giving conferences on Project Management an Agile concepts at the leading Universities and International Project Management seminars. He was an instructor on Project Management in Işık University / Istanbul. In order to develop capacity of various companies, he has provided consultancy and trainings in IT, Finance, Construction, Food, Textile, Telecommunication, Aviation, Logistics since 2006. He delivers trainings about Project Management Concepts and Applications (Beginner and Advanced Level), PMP Preparation, MS Project, Agile Scrum&Kanban to the employees of selected institutions in Turkey and abroad. He developed Project Management culture with trainings and seminars in a company as Program Manager, more than 60 people got PMP certificate. There are hundreds of PMP certificate holders who takes PMP prep training and coaching by Algin. He has strong knowledge on project management, program management, portfolio management, methodology development, project management maturity assessment and Agile. He delivers consultancy and training to the companies about all the project management methods including Agile. He gives Business Process Management (BPM) consulting to the companies. Now he works as Key Expert Project Management for EU funded “Outspeed Startup” project to deliver project management practice guide for startups which includes Design Thinking, Lean Canvas and Agile methods. He is one of the author of this guide. Outspeed Startup project is executed by PMI France, PMI Slovenia and PMI Bulgaria chapters under the leadership of PMI Turkey chapter. He is working with startups, incubation centers, startup mentors, innovation centers and Univesity Technology Transfer Offices (TTO). He works as a startup mentor and give support to startups. Mr. Erozan worked as the head of advisory committee and editor in Turkish translation of PMBOK 4th , PMBOK 5th and PMBOK 6th edition. He worked as a consultant in Turkish translation of the books “Head First PMP and Learning Agile: Understanding Scrum, XP, Lean and Kanban”. He has worked as a subject matter expert in the latest editions of PMCDF (Project Manager Competency Development Framework) and OPM (Organizational Project Management) books of PMI. He is a member of PMI since 2005. He is a member of non-profit organization PMI Turkey chapter since 2009. He was the president of PMI Turkey chapter in 2014. He is still a member of PMI and PMI Turkey and continue to contribute as a volunteer. He was selected, one year long leadership development program, PMI LIMC (Leaderhip Institute Master Class) in USA. He graduated from LIMC class on October 5, 2018. He holds PMP (Project Management Professional), EMCC Mentor, CISA (Certified Information System Auditor), ITIL (Information Technology Infrastructure Library), Professional Scrum Master, Professional Product Owner, Scrum Certified Trainer (SCT), Business Analysis certificates. Mr. Erozan has BSc degree in Statistics. He continued MSc degree in Industrial Engineering. Then he graduated from Computer Engineering with MSc degree. Mr. Erozan is fluent in both Turkish and English. He continues to work as a Mentor, Business & Project Management consultant and trainer in Turkey and abroad.